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As we like to have open, honest
communications with all our clients, the following
should give an basic indication to how we are
performing.
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Support Dept. Information |
Support Helpdesk
We currently have 10 open tickets across our departments.
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System Status Information |
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Subject |
Comments |
Time |
| Website Timeouts |
Over the past 24 hours or so some customer have experience web pages timing out and sites not resolving, remedy being refreshing the page in order to display the content.
The problem has been traced to an intermittent issue with one of our DNS servers which has now been resolved.
You will however have to reboot your modem/router in order to pick up the fix which has now been applied, even if you have done so already. |
03/09/2010 13:17:12 |
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